Candidate Profile — Talent Submission
Shawn M.
Senior Project Manager — 25+ years delivering ERP, CRM, WMS, PLM, and enterprise digital transformation programs across retail, manufacturing, healthcare, and distribution.
PMP-certified program leader with 25+ years delivering large-scale ERP, CRM, WMS, PLM and enterprise transformation programs across retail, manufacturing, healthcare, distribution, and professional services. Expert across Waterfall, hybrid, and Agile delivery — owning multi-million-dollar budgets, global teams, complex integrations, data migration, and change management.
Shawn M. has consistently delivered enterprise programs on-time and on-budget, with CSAT scores routinely above 95%. His career spans Microsoft Dynamics 365, Infor M3, Infor CloudSuite, Manhattan SCALE, FlexPLM, NICE WFM, and the Power Platform — paired with mature PMO governance, executive reporting, and offshore team leadership.
He operates at the intersection of executive stakeholders, delivery teams, and platform vendors — translating business intent into program structure, then driving the disciplined execution that gets enterprise systems live.
Best fit: organizations standing up or replacing core enterprise platforms (ERP, CRM, WMS, PLM) who need a senior PM/PgM that can own budget, governance, integrations, data migration, change management, and global team coordination end-to-end.
Leads enterprise Infor M3 implementations across Distribution and Food & Beverage clients, running $4M+ budgets and 10+ person onshore/offshore teams. Owns full project lifecycle: requirements, blueprinting, configuration, integrations, data migration, testing, training, and cutover. Drives stakeholder alignment, risk mitigation, and PMO best practices, templates, and governance.
Directed $8M+ Microsoft Dynamics 365 Finance & Supply Chain, CRM, and Power Platform programs with 60+ global resources for construction and healthcare clients. Replaced Business Central and Salesforce i360 with a unified D365 platform — overseeing blueprinting, configuration, extensions, integrations, ISVs, data migration, testing, and training. Delivered on-time and on-budget.
Managed $2.5M+ D365 Finance & Supply Chain and CRM implementations for manufacturing, life sciences, semiconductor, and system integrator clients. Led integrations, data migration, ISVs, testing, and user adoption initiatives. Improved delivery quality through structured governance and cross-functional collaboration.
Led Manhattan SCALE WMS upgrade, Infor CloudSuite (SyteLine) ERP upgrade, and Fetch Robotics deployment. Delivered cloud transformation initiatives improving operational efficiency and warehouse automation, and implemented the CenPOS payment platform.
Delivered enterprise implementations of Alayacare + Arrow PCS across multi-site healthcare operations. Improved process standardization by 100% and end-user adoption by 90%+. Established an enterprise Advisory Committee that improved PCS efficiency by 90%+.
Led an $8M fixed-fee D365 Finance & Supply Chain implementation across a heavy equipment dealer network. Managed integrations, data migration, environment strategy, release management, and executive reporting. Achieved 96%+ CSAT, delivered on-time and on-budget, and built PMO standards, templates, and governance frameworks.
Managed a $5M deployment of NICE WFM, RTAM, and NWM across 10 markets and 600+ agents. Delivered 15% under budget and improved workforce utilization by 22%.
Led global FlexPLM implementations with $2.5M budgets and 20+ person teams. Delivered end-to-end PLM programs for major retail, footwear, and apparel brands. Achieved 96%+ CSAT through strong governance and stakeholder alignment.
Led enterprise PLM implementations for retail, footwear, apparel, and discrete manufacturing companies. Average budgets $2.5M with 20+ onshore/offshore resources and CSAT consistently above 95%. Owned process analysis, application design, configuration, software development, data migration, system integrations, testing, training, and infrastructure readiness — plus financial tracking and executive-level reporting across the program portfolio.
A representative slice of the enterprise programs Shawn has personally led to delivery across his career.
Student-athlete: Football and Track & Field.
Chad represents Shawn on behalf of QOLOS. Get in touch directly to schedule an intro call or request additional materials.
Senior talent. Vetted, represented, ready to deliver.